Tracking order
Order Tracking Process
At FurryJoie, we understand how important it is for you to know the status of your pet product orders. Here's how you can track your shipment:
- Order Confirmation: After placing your order, you'll receive an email confirmation containing your order number.
- Shipping Notification: Once your package is dispatched, we'll send you a shipping confirmation email with your tracking number.
- Tracking Your Package: Use the provided tracking number to monitor your shipment's progress.
Tracking Your Package with 17Track
For comprehensive tracking across multiple carriers, we recommend using 17Track, a reliable global package tracking platform.
How to use 17Track:
- Visit www.17track.net
- Enter your tracking number in the search field
- Click "Track" to view real-time updates of your package's journey
17Track supports most major carriers worldwide and provides detailed tracking information including estimated delivery dates.
Tracking Information Availability
Please note:
- Tracking information may take 24-48 hours to appear in the system after shipment
- During peak seasons, updates might be slightly delayed
- International shipments may show fewer updates until they reach the destination country
Need Assistance?
If you encounter any issues tracking your order or if your tracking information hasn't updated for more than 3 business days, please contact our customer support team through our Contact Us page.