Terms of service
1. User Agreement
By accessing and using FurryJoie.com ("the Website"), you agree to comply with these Terms of Service. These terms constitute a legally binding agreement between you and FurryJoie regarding your use of our pet products marketplace.
Users must be at least 18 years old or have parental consent to make purchases. You are responsible for maintaining the confidentiality of your account credentials and all activities under your account.
2. Limitation of Liability
FurryJoie shall not be liable for:
- Any indirect, incidental, or consequential damages arising from product use
- Pet injuries or damages resulting from improper use of products
- Third-party actions or content linked from our Website
- Technical issues beyond our reasonable control
Our total liability for any claim related to our services shall not exceed the purchase price of the product in question.
3. Intellectual Property
All content on FurryJoie.com, including logos, product designs, text, and images, are protected by copyright and trademark laws. Users may not:
- Reproduce, modify, or distribute our proprietary content without authorization
- Use our branding for commercial purposes
- Reverse engineer any product designs
User-generated content submitted to FurryJoie grants us a non-exclusive, royalty-free license to use such content for promotional purposes.
4. Refund Policy
We accept returns within 30 days of purchase for unused, unopened products in original packaging:
- Pet toys and clothing must be in resalable condition
- Electronics and grooming tools must be factory sealed
- Custom-made or personalized items are non-refundable
To initiate a return, please contact our customer service through the Website. Refunds will be processed to the original payment method within 7-10 business days after we receive the returned items.
5. Dispute Resolution
Any disputes shall be resolved through the following process:
- Informal negotiation via our customer service channels
- If unresolved, mediation conducted by a neutral third party
- As a last resort, binding arbitration in accordance with the laws of [Your Jurisdiction]
By using our services, you waive the right to participate in class-action lawsuits against FurryJoie.
6. General Provisions
We reserve the right to modify these terms at any time. Continued use of the Website constitutes acceptance of revised terms. If any provision is found invalid, the remaining terms shall remain in effect.
These Terms of Service shall be governed by and construed in accordance with the laws of [Your Jurisdiction].