Privacy policy
Privacy Policy
1. Introduction
Welcome to FurryJoie ("we", "our", or "us"). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you visit our website or make a purchase from us.
By using our services, you agree to the terms outlined in this policy. If you do not agree, please refrain from using our website.
2. Information We Collect
We may collect the following types of information:
- Personal Information: Name, email address, shipping address, phone number, payment details, and other identifiers when you create an account or place an order.
- Device and Usage Data: IP address, browser type, operating system, pages visited, and interaction data collected via cookies and similar technologies.
- Third-Party Data: Information from payment processors, social media platforms (if you connect your account), and analytics providers.
3. How We Use Your Information
We use your data for the following purposes:
- To process and fulfill your orders, including shipping and customer support.
- To improve our website, products, and services based on user preferences and behavior.
- To send promotional emails (only with your consent) and personalize your shopping experience.
- To comply with legal obligations, prevent fraud, and enforce our terms and conditions.
4. Data Sharing and Disclosure
We may share your information with:
- Service Providers: Shipping carriers, payment processors, and IT support to facilitate our operations.
- Legal Authorities: When required by law or to protect our rights and safety.
- Business Transfers: In case of a merger, acquisition, or sale of assets, your data may be transferred to the new entity.
We do not sell your personal information to third parties for marketing purposes.
5. Data Security
We implement industry-standard measures to protect your data, including encryption, secure servers, and access controls. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
6. Your Rights Under GDPR and CCPA
Depending on your location, you may have the following rights:
- Access: Request a copy of your personal data.
- Rectification: Correct inaccurate or incomplete information.
- Erasure: Request deletion of your data under certain conditions.
- Opt-Out: Object to processing or withdraw consent for marketing communications.
- Portability: Receive your data in a structured, machine-readable format.
To exercise these rights, please contact us via the methods provided below.
7. Cookies and Tracking Technologies
We use cookies to enhance your browsing experience. You can manage cookie preferences through your browser settings. Disabling cookies may affect website functionality.
8. International Data Transfers
Your data may be transferred to and processed in countries outside your residence. We ensure such transfers comply with applicable laws and provide adequate protection.
9. Children's Privacy
Our services are not intended for users under 16. We do not knowingly collect data from children without parental consent.
10. Changes to This Policy
We may update this policy periodically. Changes will be posted on this page with an updated "Last Revised" date. Continued use of our services constitutes acceptance of the revised policy.
11. Contact Us
For questions or requests regarding your privacy, please email us at [email protected].